Ong77 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains what information we collect, how we use it, who we may share it with, and what rights you hold as a data subject.
A summary of our key privacy commitments. The full details are set out in the sections below.
We collect the personal data you provide when registering (name, date of birth, email, address) and data generated through your use of the platform (transaction history, device data, IP address).
Your data is used to operate your account, process transactions, complete KYC verification, prevent fraud, comply with licensing obligations, and improve the platform experience.
We share data only with service providers necessary to operate the platform (payment processors, KYC verification providers) and where legally required. We do not sell your data.
All data is protected using 256-bit SSL encryption in transit. Access to personal data is restricted to authorised personnel on a strictly need-to-know basis.
You have the right to access, correct, and in certain circumstances request deletion of your personal data. You may also object to certain forms of processing and withdraw marketing consent at any time.
We use essential and analytical cookies to operate and improve the platform. You can manage non-essential cookie preferences through your browser settings at any time.
This Privacy Policy ("Policy") sets out how Ong77 ("Company", "Platform", "we", "us", "our") collects, uses, discloses, stores, and protects the personal data of users ("User", "Player", "you") who access or use the Ong77 website at https://ong77.cam and any associated services, features, or content provided through it.
Ong77 is an online casino and sports betting platform operating under an international gaming licence. The platform is designed and marketed primarily for adult players in Malaysia, and all account balances are denominated in Malaysian Ringgit (MYR) as the functional currency.
The protection of your personal data is of paramount importance to us. We process personal data only for specified, explicit, and legitimate purposes, and only to the extent necessary for those purposes. We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes.
This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy. By registering an account or using any service on the Ong77 platform, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
For the purposes of this Privacy Policy, the following definitions apply:
3.1 Data You Provide Directly
When you register an account, complete KYC verification, make a transaction, or contact our support team, you may provide the following personal data:
3.2 Data Collected Automatically
When you access and use the Ong77 platform, we may automatically collect the following data:
3.3 Data from Third Parties
We may receive personal data about you from the following third-party sources:
The table below summarises the key purposes for which Ong77 processes your personal data:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Identity, contact, financial data | Contract performance |
| Identity verification (KYC) | Identity documents, selfie, proof of address | Legal obligation / licensing requirement |
| Transaction processing (deposits & withdrawals) | Financial data, transaction history | Contract performance |
| Fraud prevention and AML screening | Identity, financial, technical data | Legal obligation / legitimate interests |
| Customer support and complaint handling | Identity, contact, support communications | Contract performance / legitimate interests |
| Responsible gaming programme delivery | Usage data, self-exclusion records | Legal obligation / legitimate interests |
| Platform analytics and improvement | Usage data, technical data, cookie data | Legitimate interests |
| Regulatory compliance and reporting | Identity, financial, transaction data | Legal obligation |
| Marketing communications (where consented) | Contact data, usage preferences | Consent |
| Bonus and VIP programme management | Transaction history, usage data | Contract performance |
We will not use your personal data for any purpose that is incompatible with the purposes listed above without providing you with prior notice and, where required, obtaining your consent.
Ong77 processes personal data on the following legal grounds:
6.1 Service Providers (Data Processors)
We engage trusted third-party service providers to assist in operating the platform. These providers act as Data Processors and are contractually bound to process your personal data only on our instructions and to maintain appropriate security standards. Relevant categories of service provider include:
6.2 Regulatory and Legal Disclosure
Ong77 may disclose personal data to regulatory authorities, law enforcement agencies, courts, or other governmental bodies where required to do so by applicable law, court order, or our gaming licence obligations. We will notify you of any such disclosure where we are legally permitted to do so.
6.3 Business Transfers
In the event that Ong77 undergoes a merger, acquisition, or sale of all or part of its business assets, personal data held by the Platform may be transferred to the relevant successor entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.
6.4 No Sale of Personal Data
Ong77 does not sell, rent, or trade your personal data to any third party for their own independent commercial purposes. Any disclosure of your data is limited to the purposes described in this Policy.
We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, regulatory, accounting, or reporting requirements. The key retention periods applicable to Ong77 are as follows:
Upon expiry of the relevant retention period, personal data is securely deleted or anonymised in accordance with our data disposal procedures.
Ong77 implements appropriate technical and organisational security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. Key security measures include:
9.1 What Are Cookies?
Cookies are small text files placed on your device by a web server when you visit a website. They allow the website to recognise your device, remember your preferences, and track certain usage behaviours across sessions.
9.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential / Strictly Necessary | Required for the platform to function (session management, login state, security tokens). Cannot be disabled without breaking core functionality. | Session / up to 24 hours |
| Functional | Remember your preferences such as language settings, currency display, and responsible gaming tool settings. | Up to 12 months |
| Analytical / Performance | Collect anonymised data on how users navigate the platform to help us identify usability issues and improve the experience. | Up to 12 months |
| Security | Detect and prevent fraudulent activity, bot traffic, and suspicious account behaviour. | Session / up to 30 days |
9.3 Managing Cookies
You can control and manage cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies from specific websites. Please be aware that disabling essential cookies will impair your ability to use the Ong77 platform, including logging in and making transactions. Disabling functional or analytical cookies will not prevent you from using the platform but may affect your experience.
Ong77 operates under an international gaming licence and engages service providers located in multiple jurisdictions. As a result, your personal data may be transferred to, stored in, and processed in countries outside Malaysia and outside the jurisdiction in which our licensing authority is based.
Where we transfer personal data internationally, we take steps to ensure that an adequate level of data protection is maintained by implementing appropriate safeguards, which may include:
For further information about the international transfer safeguards we apply, please contact us using the details in Section 14.
Depending on your jurisdiction and the applicable legal framework, you may hold some or all of the following rights in respect of your personal data held by Ong77. We will respond to all verified rights requests within a reasonable timeframe and in accordance with applicable law.
Request a copy of the personal data we hold about you and information about how it is processed.
Request correction of any inaccurate or incomplete personal data we hold about you.
Request deletion of your personal data where there is no compelling reason for its continued processing.
Request that we restrict processing of your data while a dispute about its accuracy or legality is resolved.
Object to processing carried out on the basis of legitimate interests, including direct marketing.
Receive a structured, machine-readable copy of the personal data you provided to us, where technically feasible.
To exercise any of the above rights, please submit a written request to our support team at [email protected]. We may need to verify your identity before processing your request. We will respond within 30 calendar days of receiving a complete and verifiable request.
Please note that certain rights are subject to limitations — for example, we cannot delete data that we are legally required to retain under AML or licensing obligations. Where we are unable to fulfil a request in full, we will explain the reason in our response.
Ong77 strictly prohibits access to and use of the platform by individuals under the age of 21. Our platform is not directed at children or minors, and we do not knowingly collect personal data from anyone below the age of 21.
All users are required to confirm their age during the registration process, and age verification is further confirmed through our KYC process. Where we discover that personal data has been collected from a user under the age of 21 without the requisite consent, we will delete that data promptly and close the associated account.
Ong77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing practices, or the services we offer. When we make material changes to this Policy, we will:
Your continued use of the Ong77 platform following the posting of any amended Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the amended Policy, you must discontinue your use of the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to exercise any of your data subject rights, please contact our Data Protection team using the details below. We are committed to responding to all privacy-related inquiries promptly and transparently.
We aim to handle all privacy-related matters internally. If you are dissatisfied with our response to a privacy concern, you may have the right to lodge a complaint with a relevant data protection supervisory authority in your jurisdiction.
Ong77 protects your personal data with 256-bit SSL encryption, strict access controls, and full transparency about how your information is used. Join thousands of Malaysian players who trust Ong77 for their online gaming.
For players aged 21 and above only. Play responsibly. Ong77 is not a Malaysian government-licensed platform.